Disabled Access

The Health Centre allows easy access for the disabled and those in wheel chairs. There are no steps to negotiate and wide doors allow wheel chairs into all rooms. A wheel chair is kept available in the waiting area to transport patients to and from the car park. There is a disabled toilet adjoining the waiting area.

At Night and During Weekends

If you telephone the Health Centre out of hours you will hear a message asking you to call NHS 24. You can also 'phone NHS 24 direct on 08454 24 24 24.. You can also visit these websites: http://www.nhsdirect.org.uk or http://www.nhs24.com. An experienced NHS 24 nurse will assess your symptoms and provide advice to help you look after yourself at home. If you need further assessment or treatment, either from a GP or at a local hospital, NHS 24's nurse will arrange this for you with existing local services. In order to carry out an accurate assessment you will be asked for the following information: your name, address, telephone number, GP and any current medication.

Suggestions or Complaints

We are very happy to receive constructive comments and suggestions for improving our service to patients. Similarly if you have a complaint we will deal with it in a constructive way. Please speak or write to our Practice Manager. If you would like information about our Complaints Procedure please ask at Reception.